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Travel Distributors

Flight Centre Global Product The development of the Spurwing interface means that invoices presented to Flight Centre (Global Product) via Spurwing will be electronically matched against booking data stored in our accounting system, delivering us a unique and efficient 'no touch' invoice reconciliation solution
Tony Carolan,
GM Finance & Administration
Flight centre Global Product
JTB The Spurwing system offers us a great opportunity to fulfil many cost saving areas JTB has been looking to streamline for some time. Spurwing is our preferred channel for receiving invoices and we encourage all out travel suppliers to present their invoices via this service.
Paul McNeilly,
Transaction Manager, JTB Australia
Pan Pacific Spurwing has decreased the time taken to reconcile invoices via the automated invoice matching facility and also reduced the volume of supplier phone calls and emails relating to invoice status because suppliers can now go online via Spurwing and see the actual status of their invoice.
Ron Allen,
Accountant, Pan Pacific Travel
Goway We’ve been searching for a solution for some time, we even assessed scanning technologies, but this solution is more tailored to our industry and will be much more efficient for us.
Greg Atkins,
Managing Director, Goway Travel
FCM Travel We are very pleased to be associated with Spurwing, who in partnership with leading hotels have created a solution which allows our travel consultants to receive process and pay their hotel invoices far more efficiently. We encourage all our hotel clients to assess the opportunity of providing future invoices via Spurwing.
Stephen O’Dwyer,
Product Manager – Flight Centre Global Product Corporate
(FCm, Corporate Traveller, Stage & Screen & Campus Travel)

Travel Suppliers

Mercure Cairns Harbourside Adapting to Spurwing was a smooth transition and any questions were always answered promptly by the Spurwing team. Uploading invoices takes no time at all, and most of all it ensures the invoices are accurately received by the debtor. It has been a relieving process to adapt to - thanks Spurwing!
Jessica Corbett,
Accounts Receivable, Mercure Cairns Harbourside
Coral Reef Coaches Spurwing is accurate, fast and extremely easy to navigate. The platform it provides in communicating to many various customers makes its use in a small or large office very valuable – the invoice data is easy to extract and send to our debtors in minutes and even easier to manage in one source. Spurwing has allowed us to move to fortnightly invoicing which has been welcomed by our customers - we love it.
Tobi-Lee Vivian,
Accounts, Coral Reef Coaches
Mercure Swanston Spurwing has made invoicing for me so much easier and faster, especially given I am looking after the AR for a number of properties. Our hotels use both Fidelio and Opera so the automated invoice templates provide a consistent format for all companies booking with Erdi Group hotels.
Paula Wiley,
Accounts Receivable for the Erdi Group of hotels
The Swanston Hotel, Grand Mercure, Mercure Welcome Melbourne,
Grand Hotel MGallery Collection, Urban St Kilda,
Urban St Leonards
Mercure Sydney Spurwing has made a big difference to how we manage our invoicing; it’s now much easier and faster to send our invoices reducing what was a 3 hour task down to 10 minutes. The automated spreadsheets have been a real bonus as the number of invoices for our larger debtors is significant, but now Spurwing does all the collation and sending automatically.
Saba Biviano,
Credit Controller, Mercure Sydney
Ibis We’ve found Spurwing to be a valuable support for our invoice management at the Accor Homebush cluster which services three hotels. The ability to send all invoices at the same time is quick and convenient, it’s easy to use and particularly the function for spreadsheets has been great
Jessica Slattery,
Credit Manager, Accor Hotels Greater Sydney Finance
Sebel Surry Hills Spurwing makes invoicing so much easier, it definitely saves you time and the automated spreadsheets remove any concerns about inputting mistakes when transferring this information manually
Christel Felgner,
Accounts Receivable, Sebel Surry Hills
Citigate Central Spurwing is quick to send all invoices at the one time and is very easy to use
Annie Xu,
Accounts Receivable, Citygate Central Sydney
Quay West Thanks for all your help, we are really loving this Spurwing thing
Lynn Eisele,
Quay West Resort Bunker Bay
Rendezvous Spurwing is an extremely costs effective solution which is very easy to use, we estimate it delivers us 85% savings compared to costs. A recent example is having returned from leave I had 2 weeks of invoicing waiting to be done, this would typically take a week to complete the old way, however by using Spurwing it was done within 4 hrs!
Jared Lay,
Supervisor, Finance, Rendezvous Hotel Melbourne
Mercure Sydney Airport We were the 'lucky' hotel to pilot the development of the Fidelio file extract, which has become a real time saver for us and now other Fidelio hotel users. Spurwing has reduced our workload and freed up our time to focus on debtor management more so than invoice processing – the automation of our spreadsheets invoices has been a life saver!
Amy Henderson,
Payroll Manager / Accounts Receivable, Mercure Sydney Airport
Rydges Albury Sending our invoices via Spurwing has been very convenient, especially after the release of the pdf format as this was the preferred format required by a large account, it has now become a very smooth and time saving process
Jade Lye,
Accounts, Rydges Albury
Crowne Plaza Auckland Spurwing has been an easy process to adopt, our invoices are easy to send and we really like the fact that Spurwing automates the spreadsheets for our larger clients, would have no hesitation in recommending Spurwing to other hotels
Cameron Speedie,
Director of Finance & Business Support, Crowne Plaza Auckland/span>
Sebel Pier One Spurwing is very convenient and easy to use, I now send all my invoices in 2 minutes
Accounts Receivable, Sebel Pier One, Sydney
Rendezvous Excellent solution, it makes sending invoices a breeze converting hours to minutes, freeing time to focus on other tasks – really like how the spreadsheets are automated, this is a real time saver for us
Murray Phillips,
Finance Officer, Rendezvous Melbourne
Intercontinental The adoption of the Spurwing solution allows our group to adopt a more progressive, flexible and cost effective strategy in relation to invoice management
Gene Osborne,
Regional Finance Director of Finance, Intercontinental Hotel Group
Crowne Plaza Newcastle Spurwing is helping us to receive earlier payments from some clients, it’s convenient to use and has made invoicing volume suppliers both easy and accurate
Simon Ingram,
Accounts Receivable Crowne Plaza Newcastle
Novotel Canberra We have been very pleased with the adoption of Spurwing, the transition from the old paper invoicing went smoothly and we find the Spurwing interface very easy to use and if we have any questions the Spurwing support team always respond promptly. We are now regularly ‘mapping’ new debtors and enjoying the convenience of the automated spreadsheets, especially for Wotif, Lido & Qantas Holidays.
Hotel Accountant, Novotel Canberra
Holiday Inn Potts Point Sending invoices has never been easier, the invoices are delivered to my inbox overnight, I review them in the morning and load them into Spurwing which sends all my invoices to all my debtors – all done in 5 minutes & no more paper or stamps
Manager of Finance & Business Support, Holiday Inn Potts Point, Sydney
Rydges We anticipate saving an average of 30 plus hrs per month per hotel by adopting Spurwing to send all our invoices to all our trading partners, both travel and non travel
Gavin Wylde
Rydges Hotels & Resorts Operations Controller
Holiday Inn Darling Harbour Thanks to Spurwing, we have reduced our invoicing costs significantly. Sending invoices via Spurwing is not only more reliable but it’s also fast and we can also track when our invoices are matched
Alan Tran
Internal Auditor & Payroll Officer, Holiday Inn Darling Harbour
ParkRoyal Darling Harbour The Opera file extract is a huge time saver, eliminating unnecessary and untimely data entry processing and errors
Assistant Manager Finance, Parkroyal Darling Harbour
Intercontinental Melbourne Spurwing has provided our team with a time efficient and flexible approach to invoicing; the electronic solution dramatically cuts down the paper and significantly reduces the time taken to process our invoices. The automated spreadsheet function has also saved us time and removed any potential for inputting error
Intercontinental Hotel Melbourne
Choice Holidays Spurwing is helping us to improve invoicing efficiencies, reduce invoicing costs and reduce payment periods - we are now encouraging all our wholesalers to get onboard
Paul Bromley,
Chief Financial Officer, Choice Hotels Australasia
Hamilton Island Having the opportunity to distribute all our invoices via a single file download saves our company approx 4 days staff time per month
Dave Robey,
Accounts Receivable Supervisor, Hamilton Island
QT Gold Coast Brilliant time saver and great for automating spreadsheets for our bigger clients
Richie McDonald,
Accounts Officer, QT Gold Coast
Holiday Inn Melbourne on Flinders Very user friendly, saves lots of time and paper and provides flexibility for our invoice processes
Jessica Chan,
Accounts Relievable, Holiday Inn Melbourne on Flinders
Crowne Plaza Canberra Spurwing makes invoicing so much easier, especially given the volume of invoices we deal with - great initiative
Katie Hurst,
Katie Hurst, Accounts, Crowne Plaza Canberra
Holiday Inn Sydney Airport It's been such an easy change to sending invoices electronically, Spurwing is very easy to use, saving us at least 2 hrs a day to process our invoices
Nilo, Accounts Relievable, Holiday Inn Sydney Airport
Accounts Rydges Port Macquarie SReally like how easy Spurwing is to use, no more printing, folding & stamping!
Rachelle Glover,
Accounts Rydges Port Macquarie
Crowne Plaza Coogee Beach Spurwing is easy to manage and map new clients, significant reduction of time now required for invoicing
James Wang,
Accounts Receivable, Crowne Plaza Coogee Beach
Holiday Inn Melbourne Airport Really enjoying using Spurwing, the spreadsheets are great for volume clients, saves a lot a time and removes all our mailing and paper costs
Richard Nagarahardio,
Accounts, Holiday Inn Melbourne Airport
Crowne Plaza Terrigal The best thing about Spurwing is how it automatically creates spreadsheets for our volume suppliers
Dianne Monie,
Accounts Receivable, Crowne Plaza Terrigal
Rydges QT Port Douglas Great system, provides added flexibility for our invoicing, very easy to use
Gemma Gibbons,
Accounts Receivable, Rydges QT Port Douglas
Holiday Inn Perth City Centre We have been very pleased with Spurwing, it’s efficient and so easy to use, far more efficient that the old paper processing
Tracey Backhouse,
Accounts Assistant, Holiday Inn Perth City Centre
Crowne Plaza Alice Springs Much, much better than using the paper invoices, I was surprised how easy it was to use
Manila Conrad,
Hotel Controller, Crowne Plaza Alice Springs
Rydges Southbank Townsville Easy to use, removes all the manual handling of invoices, saves time and removes costs
Steve Glasgow,
Accounts Receivable, Rydges Southbank Townsville
Crowne Plaza Adelaide Spurwing makes it easy to update vendors, we are experiencing significant savings in time as well as saving money on printing & postage, we also like the fact that invoices are received immediately increasing our potential to receive payments earlier
Wade McPherson,
Financial Manager, Crowne Plaza Adelaide
Choice Holidays Spurwing is so convenient to use, we are completing our invoicing in five minutes, even when we have a large number of invoices
Cherie Liu,
Accounts Relievable, Intercontinental Melbourne the Rialto
Crowne Plaza Perth Very are pleased with the efficiency delivered by Spurwing, we have significantly reduced the time it takes to process our invoices since using Spurwing
Tanya Stephens,
Financial Controller, Crowne Plaza Perth)
Intercontinental Sydney The ability to load & send ALL invoices in once process is exactly the type of solution we have been searching for
Ferdous Ahmed,
Credit Manager, Intercontinental Hotel Sydney


Transfer Operators Drive Efficiencies

June 2012

The ability to send all invoices electronically in minutes has been a key reason for the adoption of Spurwing by several leading transfer operators including Sunbus Sydney & Melbourne, Coral Reef Coaches and Sun Palm Transport. These businesses with high volumes of invoices are able to send invoices quickly and conveniently as frequently as required.

Fidelio PMS Solution Now Available

June 2012

The development of new technology to enable hotels using the Fidelio PMS to extract and load all invoices in minutes is now available. The development and testing of this new technology has been completed with the support of Accor Hotels and is now available for adoption all hotels using the Fidelio PMS.

Flight Centre Global Product (Infinity) Joins Spurwing

May 2012

Flight Centre (Global Product), one of Australia’s leading travel wholesalers is now an active distribution partner and has nominated Spurwing as one of its preferred format for receiving invoices from its Australian suppliers.

Flight Centre (Global Product) has implemented an direct data feed interface which allows Spurwing invoices to be automatically received, read, reconciled and made ready for payment with any manual input.

FCGP has also automated supplier notifications for when the invoice is received and approved and for what amount. This series of automated communications has been implemented to assist supplier knowledge re the status of invoices and payments and in doing so, reduce supplier email and phone enquiry levels relating to invoice receipt & payments – a significant time and costs savings for all parties.

Accor New Zealand to Commence Pilot

May 2012

Accor New Zealand will commence piloting Spurwing in April following a successful Australian roll-out. Most Australian Accor hotels using the Opera PMS are now distributing invoices electronically, whilst hotels using the Fidelio PMS will move from paper to electronic invoicing shortly when the Fidelio PMS solution is released.

Expanded Range of Automated Invoice Spreadsheets / Templates

March 2012

Spurwing removes the need for hotels to manually collate invoice spreadsheets by capturing the invoice data electronically and automatically assembling the data into the nominated format before delivering the spreadsheet to the debtor on the date requested. The automation of this process reduces the time required to assemble spreadsheets from hours to minutes and also improves the accuracy of the invoice data delivered.

Spurwing now provides tailored file formats to for a broad range of debtors including Air New Zealand, Air New Zealand Destinations, Air New Zealand Holidays, Air New Zealand Redemption, AOT – Inbound, AOT Group, AOT Holidays,, Creative Holidays, Destination of the World (Australia), Expedia, Expedia Asia Pacific, Expedia Travelscape, Flight Centre Global Product, Goway Travel, Gullivers Travel (GTA), Infinity Holidays - Domestic Wholesale, Lastminute, Lido Accommodation, Qantas Holidays, Rates to Go, The Travel Corporation, Toll Aviation, Tourico Holidays, Travelocity, Virgin Australia Airlines and Wotif.

7,000+ Debtors Receiving Invoices via Spurwing

February 2012

More than 7,000 debtors globally are now receiving electronic invoices via Spurwing on behalf of participating suppliers. The growth in the number of suppliers distributing invoices to their debtors across Australian and around the globe via Spurwing has effectively created a ‘global database’ of travel debtors.

Pilot Underway for Oaks Hotels & Resorts

January 2012

Spurwing is pleased to announce the commencement of a pilot program for Oaks Hotels & Resorts, the progressive Qld based accommodation groups which has 5,000 plus rooms under management. The adoption of Spurwing for invoice delivery including spreadsheet automation compliments a progressive strategy to centralise invoice processing.

Accor Hotels Adopt Spurwing

October 2011

The decision by Accor Hotels, Australasia’s largest accommodation chain, to adopt Spurwing has consolidated Spurwing’s reputation as the solution of choice for the electronic distribution of invoices by the accommodation sector. Accor has commenced implementing a nation-wide adoption of Spurwing across all Accor brands.

Intouch Data Provides Opportunity for Range of Hotels

May 2011

Intouch Data, industry leaders in hospitality data solutions has partnered with Spurwing to develop an automated invoice loading solution for the Opera Property Management System (PMS). Spurwing now interfaces with Opera file extracts from both Micros and Intouch Data. Hotels using Opera can now send all invoices in less than 5 minutes per day.

Proven Savings Range $15,000 to $25,000

April 2011

Case studies undertaken by a range of hotels from the Intercontinental, Parkroyal and Rydges Hotels suggest a savings range between $15,000 and $25,000 per hotel per annum when replacing paper invoicing processes with the Spurwing electronic solution.

Mirvac Hotels & Resorts Roll-out Underway

March 2011

April witnessed the commencement of a trial by the Mirvac Group of hotels with the Sebel Surrey Hills Sydney and the Citygate Central Sydney hotels assessing the efficiencies gained via electronic invoicing and matching.

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